Refund policy
Return policy:
• 30-day money-back guarantee for products'damaged OR defective
• For no longer needed: Customer have to pay shipping fee.
• For bought by mistake: Customer have to pay shipping fee.
• For cancel your order: You can cancel your order for FREE before we shipped out your item,once we shipped out your package,you have to pay shipping fee and handle fee if you want to cancel this order.
• For 30 days after the date of purchase, Free Replacement next 24 months.
Free user support
Not sure how to get your product to work properly?
Contact our world-class, friendly support team support@awanfi.net for quick solutions.
Limitations
• Our returns and exchange service is limited to all purchases made from AWANFI If you purchased through a different retailer, please contact them directly.
(Unauthorized reselling of products is prohibited.)
• If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.
Friendly reminder: When contacting us for help, be sure to have your product handy for troubleshooting!
In the event our exchange policy changes, we’ll be sure to update this page.
• 30-day money-back guarantee for products'damaged OR defective
• For no longer needed: Customer have to pay shipping fee.
• For bought by mistake: Customer have to pay shipping fee.
• For cancel your order: You can cancel your order for FREE before we shipped out your item,once we shipped out your package,you have to pay shipping fee and handle fee if you want to cancel this order.
• For 30 days after the date of purchase, Free Replacement next 24 months.
Free user support
Not sure how to get your product to work properly?
Contact our world-class, friendly support team support@awanfi.net for quick solutions.
Limitations
• Our returns and exchange service is limited to all purchases made from AWANFI If you purchased through a different retailer, please contact them directly.
(Unauthorized reselling of products is prohibited.)
• If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.
Friendly reminder: When contacting us for help, be sure to have your product handy for troubleshooting!
In the event our exchange policy changes, we’ll be sure to update this page.