FAQ
E-Mail: support@awanfi.net
Free standard shipping on all orders
Support forum provide for over 24h, every day.
FAQ. General Information
Product Warranty?
1-Year Limited Warranty for Awanfi Product Be sure purchased your products or accessories from Awanfi.net,
Amazon or from authorized resellers. To ensure optimal performance and access to exclusive benefits, please take a moment to register your product.
How can I become a distributor for your company?
Thank you for your interest! To become our distributor, please leave your company info by submit the form.We provide comprehensive marketing support to our distributors, such as brand materials, advertising materials, sales training, etc.
I am a Influencer,How can I collaborate with your company
You can contact our partnership team through email or submit the form.Please provide your personal information, social media data, and your cooperation intentions.
Payment Methods? How to use code?
We accept Visa, Mastercard, PayPal, Discover, American express.
To use code,Add the desired items to your cart. Proceed to checkout. Enter your coupon code in the designated field and click "Apply." The discount will be automatically applied to your order total.
What should I do if the order payment fails?
If your order payment fails, please check the following:
1. Card Information: Ensure that your credit/debit card information is correct, including card number, expiration date, and CVV code.
2. Internet Connection: Verify that you have a stable internet connection. 3. Bank Restrictions: Contact your bank to confirm if there are any restrictions on online payments.
4.Payment Gateway Issues: If you continue to experience issues, please contact our customer support team for further assistance.
How to become a official distributor / retailer of AWANFI?
I haven't received my item. What can I do?
What is your return policy?
I haven't received my item. What can I do?
How long will it take for my order to arrive?
Can I change my shipping address after I've placed an order?
What is your return policy?
Do you share my information with third parties?
We implement a variety of security measures to protect your information, including encryption, firewalls, and access controls.
We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders1. We may also share your information 2with law enforcement if required by law.
I forgot my password. How can I reset it?
What are my rights regarding my information?
Ask a Question
AWANFI Customer Service team make every effort to satisfy our customers. We are ready here for any problems, comments, or suggestions. Please send the product name and your order number, We will reply within 24 hours on weekdays.